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About us A-Z

This A to Z lists all the pages that form the 'About us' section of the website and contain important information about how the Trust operates.

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A

Annual reports and accounts
The Annual Report is a statutory document that covers our activities and financial accounts for the year.

B

Board committees
The Trust has four main board committees.
Board meeting dates
A list of all future board meeting dates.
Board meetings and papers
Here you will find agenda and papers for the most recent Trust board meeting, as well as board papers going back 5 years including those for Trust AGMs

C

Caldicott Guardian
A Caldicott Guardian is responsible for protecting the confidentiality of patient and service-user information and enabling appropriate information-sharing.
Comments, complaints & equality
Who to contact if you have any thoughts about your experience of Shropshire Community Health NHS Trust in relation to equality and diversity
Contact us
Contact details for the new Trust headquarters, Patient Advice and Liaison Service (PALS); Freedom of Information requests, media, finance or DPO enquiries
Corporate information
This section includes the Trust Board papers and minutes as well as other publications that we have statutory requirements to publish.

D

Data Protection Impact Assessments
A Data Protection Impact Assessment (DPIA) is a process to help identify and minimise the data protection risks of a project.

E

Equality & diversity
The Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people.
Equality Delivery System
The Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people.
Equality Impact Assessments
The process helps us to gain an understanding of the functions of the Trust and the way decisions are made.
Estates management
The Trust has an in-house professionally qualified advisor who provides estates management support to the Trust under a service level contract.

F

Freedom of Information
Find out how the Trust provides information via the Freedom of Information (FOI) Act, including how you can make an FOI request and view our Publication Scheme.

H

How we make decisions
Decision making processes and records of decisions.
How we spend your money
Here you can get an insight into how we spend your money eg reports, capital spending programmes, annual statements and staff pay.

L

Lists and registers
Shropshire Community Health Trust are legally required to provide a number of registers and lists of information.

M

Modern Slavery Act – Annual Statement
At the Trust we are committed to ensuring that no modern slavery or human trafficking takes place in any part of our business or our supply chain.

N

NHS Constitution
The NHS Constitution brings together in one place for the first time in the history of the NHS, what staff, patients and public can expect from the NHS.
NHS Number
The Use of the NHS Number is fundamental to improving patient safety across all care

O

One Health and Care
Everyone’s health and social care records in Shropshire, Telford and Wrekin will soon be available on the new integrated care record ‘One Health and Care’.
Organisation structures
Page linking to Trust organisational structure charts and leadership arrangements.
Our documents and policies
A document library search for all Trust policies, strategy documents and other documents available to the public.
Our equality objectives
The Trust uses the NHS Equality Delivery System (EDS) to help identity its equality objectives in partnership with staff, community groups and service users.
Our locations
To find out where the Trust Headquarters is, where our offices are located and any parking restrictions.
Our performance
The Trust has a range of different performance criteria that it aims to achieve.
Our policies and procedures
Current written protocols, policies and procedures for delivering our services and responsibilities.

P

Patient services & equality
Find out more about our patient services & equality.
Patient stories
The Trust Board regularly hears from local patients and staff about some of our services.
Privacy notices
A Privacy notice explains the purposes for which personal data are collected and used, how long it is kept, and the controller's legal basis for processing.
Publication of spend
Find out more about how we spend your money.
Publication Scheme
This trust uses the ICO "Model Publication Scheme" which has been published and approved for use by any public authority.

Q

Quality care
The Trust works to make sure that ‘quality’ is at the heart of everything we do. By ‘quality’ we mean making sure everything that we do is focussed on providing patients with the best possible care and experience.

R

Records Management
Records Management covers all aspects of how we deal with information, both clinical and corporate, on a day to day basis within the Trust.
Research and Innovation
Information about Research at Shropshire Community Health NHS Trust including how we use your data

S

Standing orders
Standing orders, Standing Financial Instructions, Scheme of Delegation, Scheme of Reservation
Summary Care Records - Additional Information (SCRai)
Summary Care Records-Additional Information(SCRai) contain details of a patient's key health information including medications, allergies and adverse reactions.
Sustainability and Transformation Plan (STP)
The Sustainability and Transformation Plan (STP) for Shropshire and Telford & Wrekin sets out how the health and care system can remain fit for the future.

T

Tendering & procurement
We conduct all contracting and tendering procedures in a fully open manner that adheres to all local, national and European regulations.
The Board
The Board is made up of Directors and Non-Executive Directors who have committed to uphold the seven principles of Public Life as set out by the Nolan Committee
The services we offer
Information about the services we offer, including leaflets, guidance and newsletters.
Trust plans
Each year the Trust has to develop a local plan of how it is going to achieve its objectives.

V

Vision, objectives and values
Includes our vision and objectives that help guide our priorities and work; and our values which all Trust employees are aware of to guide the way we work.

W

What are our priorities and how are we doing
Strategies and plans, performance indicators, audits, inspections and reviews.
What we do
Community health services play a central role in delivering NHS care. Read more about how healthcare in Shropshire is managed.
Who we are
The Trust provides a range of community-based health services for adults and children in Shropshire, Telford and Wrekin, and some surrounding areas.
Who we are and what we do
Organisational information, structures, locations and contacts.
Why choose us?
The trust provides local people the best possible community health services and has an integral role in the lives of people across Shropshire,Telford and Wrekin
Workforce & equality
The Trust is an equal opportunities employer and as such promises efficient, effective, fair and consistent recruitment and selection practices for all staff.

Y

Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
Page last reviewed: 25 September 2023
Next review due: 1 October 2024