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Shropshire Community Health NHS Trust welcomes any comments or questions you may have about its services. Please contact the appropriate service/department as detailed below.

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The Trust has moved!

The Headquarters for the the Trust moved from William Farr House to Mount McKinley House. No services are provided at William Farr House by Shropshire Community Health NHS Trust as this is now solely used by Royal Shrewsbury Hospital (SATH), phone 01743 261000. Do not call 01743 277500 as they will be unable to assist you. You can access the directions to William Farr House here.

As the Trust Headquarters does not operate a switchboard, please contact the individual services directly.

The addresses and contact telephone numbers for the corporate services are listed below.

Note: The building is owned and operated by Shropshire Council and is shared with a housing Trust. Car Parking is very limited for staff only.

Community Trust Headquarters

Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277500

Please note the main phone number is manned from 9am to 3.30pm, Monday to Friday.

Note! The building is owned and operated by Shropshire Council.

Contact a specific Community Trust service

Contact information for each service is listed on each individual service's page; a full list of the services we provide may be found on our A-Z of services page.

Enquiries about the Community Trust’s services

Patient Advice and Liaison Service (PALS) Manager
Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277500
Tel: 01743 277689/277616
Freephone: 0800 032 1107
shropcom.customerservices@nhs.net
If you would like to make a complaint or a compliment, then please visit our dedicated Compliments and complaints page.

Freedom of Information requests

Please submit Freedom of Information requests in writing or by email to:

Freedom of Information Manager
Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277689

For more details please visit the FOI page.

Media, Communications and Marketing enquiries

Communications Team
Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277500
Email: shropcom.communications@nhs.net

Financial enquiries

Finance team
Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277500
In addition to financial enquiries, the Trust holds an asset register giving information on all capital assets; this information is available upon request from the Finance Department.

Accounts Payable
Tel: 01743 730542 and 01743 730540
shropcom.payables@nhs.net

Accounts Receivable
Tel: 01743 730537
shropcom.receivables@nhs.net

Comments to the Chief Executive

Patricia Davies
Chief Executive
Shropshire Community Health NHS Trust
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 277500

Information Governance (IG) Team

You can contact the Data Protection Officer (DPO) via the IG team:

Associate Director of Governance & Data Protection Officer
Gill Richards

Information Governance (IG) Team
Governance Directorate
Shropshire Community Health NHS Trust
Ground Floor, Left Wing
Mount McKinley
Shrewsbury Business Park
Anchorage Avenue
Shrewsbury
SY2 6FG
Tel: 01743 871953
Contact the IG Team
For further information please visit our 'Managing your information' pages.

Comments about the Community Trust’s website

Please visit the Website feedback page.

Page last reviewed: 16 October 2024
Next review due: 16 October 2025