Our Vision
We will be at the heart of supporting our communities by providing fully connected services - so that everyone gets the right care, in the right place, at the right time, by the right people.
Our Values
Improving Lives
We make things happen to improve people's lives in our communities.
Everyone Counts
We make sure no-one feels excluded or left behind - patients, carers, staff and the whole community.
Commitment to Quality
We all strive for excellence and getting it right for patients, carers and staff every time.
Working Together for Patients
Patients come first. We work and communicate closely with other teams, services and organisations to make that a reality.
Compassionate Care
We put compassionate care at the heart of everything we do.
Respect and Dignity
We see the person every time - respecting their values, aspirations and commitments in life – for patients, carers and staff.
Our Goals
Our Strategy has been developed to enable us to connect these dots by focusing on our 4 key priorities:
- To keep care as close to home as possible for our patients, providing proactive treatment based on early interventions.
- To empower our staff to use their wealth of expertise to support and provide a wider range of services that answer the specific health needs of our community.
- To work cohesively with our primary care partners to provide evidence-based, local care that is agile and responsive.
- To integrate community health and social care provision to ensure our services are efficient and seamless.
Our Objectives
- Inter-operability: We will provide connected and seamless services for our patients, that includes end-to-end joined-up technology, processes, structure and governance.
- Integrated care: We will form strong partnerships, so our patient needs and our staff’s ability to perform optimally, always comes before organisational self-interest.
- Locality of provision: We will provide services as locally as possible, including in people’s own homes to minimise both staff and patients need to travel for safe and high-quality services.
- Clinical excellence: We will better define, benchmark, manage and measure our services to ensure they are demonstrably clinically excellent and continuously improving.
- Committed and engaged people: We will further develop an environment where everyone is committed and engaged with the delivery of the strategy keeping patients at the heart of everything we do.
Our Cultural Characteristics
To create a healthy staff culture where we all work as one team to deliver our ambitions, we need to ensure we are providing staff with the tools to enable them to be: