Requests for Personal Information

Subject Access Requests

Requests to see records and other related information about yourself are know as 'Subject Access Requests'. You have a right to get a copy of the information that is held about you.

Who can request this information?

• The named individual
• Personal representative e.g Power of Attorney
• Parent/Legal Guardian

Access to Health Records

The Access to Health Records Act 1990 grants rights to certain individuals to see what has been written about a deceased patient in a hospital and other health records.

Who can request this information?

• The patient’s personal representative (this will be the Executor of the Will or the Administrator of the estate)
• Any person who may have a claim arising out of the patient’s death

This can take up to 40 days to process and the trust will not make a charge for the request. This only applies to written records made on or after 1st November 1991.

How to make a request?

To make a request for personal information please complete the Request for Personal Information Form

Your request will be received centrally in the Information Governance Team. It will then be allocated to Data Protection Liaison Officers within our services to process the request.

Individual Rights

The General Data Protection Regulation (GDPR) provides the following rights for individuals:

• Right to be informed
  
• Right of access
  
• Right of rectification
  
• Right of erasure
  
• Right to restrict processing
  
• Right to object
  

Find out more about your Individual Rights here: Your data matters

GP Records

If you want your GP records then you need to contact your practice directly. If you have been de-registered (e.g. you have emigrated) you will need to apply to your area's local Integrated Care Service, e.g. Shropshire, Telford and Wrekin ICS as they hold the records in their archive.