Moving and handling
If you need a piece of equipment to help your mobility please contact your local healthcare professional e.g. a district nurse; occupational therapist or physiotherapist
Our services
The Moving and Handling Service provides specific, clinically-led advice to patients, carers and health care professionals on moving and handling issues. This includes clinical assessments and re-assessments as required if medical conditions change. The service offers advice and equipment if appropriate and demonstrates how any prescribed equipment works.
There is a moving & handling advisor available for specialist advice for Telford patients and healthcare professionals.
The people we see
The Moving & Handling team normally see people with a long-term disability, including neurological trauma (head injuries), spinal injuries, elderly and frail people, children born with congenital conditions.
New patients
If you feel you require advice or equipment to assist you with your moving and handling needs, then contact your local healthcare professional - like an NHS social care worker (i.e., a community nurse, therapist, social worker or GP) They can refer you to the moving and handling service via the single point of contact service. Joint working may be required between the moving & handling team and the referring professional depending on need and condition.
You are most likely to be seen by a specialist nurse or occupational therapist.
Existing patients
Existing moving & handling patients can contact the service directly for help, advice and support, there is no need for a further referral for to be completed by a health care professional.
Services we do not offer
The Moving and Handling team does not provide ceiling track hoists, stair lifts or specialist social care equipment such as bath lifts. These need to be requested via Family Connect, who are part of Telford and Wrekin Councils social care service.
The Moving and Handling service does not provide moving and handling training. This is provided by the trust for healthcare professionals. Family members who are informal carers can access the family trainer via Family Connect.
Shropshire partners in care, S.P.I.C also offer training courses for a fee.
The Moving and Handling service is available for Telford and Wrekin patients only.
Where are we?
Shropshire Community NHS Trust
Halesfield 6
Halesfield
Telford
TF7 4QQ
Contact us
Contact us
Telford & Wrekin Moving & Handling
Tel: 01952 580377
Email Helen Parks
Who are we?
The Moving & Handling Service is a clinically-led service which aims to meet the moving and handling needs of people, providing specialist support and help to people in Telford and Wrekin.
Patient Information
Moving and handling equipment is requested via The 'Community Equipment Catalogue' and is only available online. Please contact the Service Manager for more details.
Healthcare Professionals
GPs, CCGs and other Healthcare Professionals may find more information about this service from the following page(s):
Special Educational Needs and Disability (SEND) and our "Local Offer"
What is the Local Offer?
The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.
Service Description
The moving and handling service/family trainer aims to meet the moving and handling needs of people of all ages within Telford and Wrekin.
This is achieved through an advisory service, skilled clinical assessment, demonstration/advice on appropriate moving and handling techniques, where this results in moving and handling equipment provision demonstrations are carried out to ensure safe/appropriate use.
What do you provide to children and young people with an additional need and or disability 0-25yrs?
Do you provide support for parents and carers?
Yes we do provide support for parents and carers. We have a Family trainer whose role is dedicated to helping a family member who is the main carer
Who can use our service? Age? Disability?
Anybody who requires a moving and handling assessment.
How to access our service (inc. referral routes)
The service will accept any new referrals from any health professional who works for Shropshire Community NHS Trust or Social Care Staff Telford & Wrekin Council for Telford and Wrekin patients only. This is defined as a G.P within the Telford and Wrekin area. The moving and handling service is not commissioned in Shropshire.
Care agencies and self-referrals can be made if the patient/service user is known to the service, therefore having a referral made previously from the above sources.
Care homes/supported living need to refer through single point of referral or the social work team at Darby House.
When and where is our service available?
Monday to Thursday 9am to 5pm and Friday 9am to 4pm.
Moving and handling/family trainer assessments will be carried out as judged appropriate to the service users needs, in most cases the home environment needs to be assessed for space constrains, hazards, bed/chair clearance for some equipment and for equipment currently in place. On some occasions it is deemed appropriate for the service user to attend the demonstration room at Hortonwood in Telford, for a full assessment.
How to find out about the service
Usually referred by social worker/health professional.
See referrals.
For external agencies: is the service free or charged?
Free
Is the service accredited? If so, by whom?
Care Quality Commission
How can families complain if they are not happy with the service?
All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.