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Staff Zone Access Request

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Requests to access the Staff Zone (Intranet)

Requests for access to the Staff Zone are made by your Line Manager using the IG Case Management System and submitting a request.

Please allow 3-5 days for the account to be created before trying to complete a password reset.

You/your Line Manager will be informed when the account is ready.

Staff Zone Login Guide

The Staff Zone is a secure cloud-based intranet which requires staff to login to access content. The following instructions will guide you through the login process which should only take a few minutes. Access for new starters can be requested in advance of their start date by Line Managers.

  1. On the Staff Zone login page you will be presented with a screen where you have the option to create your own password using the ‘Forgotten your password?’ link.
  2. In the ‘Username’ box enter your NHS.net email address and then click on ‘ Send email ’. 
  3. You then get the confirmation screen to confirm a password reset email has been sent. If you do not get an email, try again ensuring you have completed the details correctly. If you fail to receive a reset email, check a request form has been submitted by your Line Manager as you may not have an account setup yet.
  4. Once you have clicked on the reset link you will be presented a screen where you can create a new password. Important: The password must be a minimum of 14 characters (max 32) and have not been used before
  5. Click on [Change] - It may take a few seconds to accept the password and log you in.  Please be patient and wait
  6. You will be then presented with a screen which asks you to update some details. IGNORE the password section as this is only used if you want to change your password at a later date.

Update Your Details

When you login for the first time you are presented with a screen to update your details. Once you have completed as many of your details as you can go to the bottom of the screen and click on [UPDATE].

Note! When adding to ‘Areas of knowledge’ please enter details in one or two words separated by a comma.

If you want to update these details later, you can access them through the menu options ‘Tools > Edit your details’.

You are now free to explore the Staff Zone. Any problems should be reported to the Webmaster. If content is incorrect, please contact the page/article Owner(s) and Editor(s). This can be viewed by clicking on the article number which will expand to reveal more details.

What if I don't get a reset password email

If you have not received a password reset email it is likely you do not have an account. Please check any [Junk] folders first!

If your email address has changed you must be request a new account by submitting a ticket through the Digital Services Self-Service Portal but this time using 'Staff Zone - Change Request - $FIRSTNAME $SURNAME' in the 'Summary' field.

Page last reviewed: 24 October 2024
Next review due: 24 October 2025