Requests to access the Staff Zone (Intranet)
Requests for access to the Staff Zone are made by your Line Manager using the IG Case Management System and submitting a request.
Please allow 3-5 days for the account to be created before trying to complete a password reset.
You/your Line Manager will be informed when the account is ready.
Staff Zone Login Guide
The Staff Zone is a secure cloud-based intranet which requires staff to login to access content. The following instructions will guide you through the login process which should only take a few minutes. Access for new starters can be requested in advance of their start date by Line Managers.
- On the Staff Zone login page you will be presented with a screen where you have the option to create your own password using the ‘Forgotten your password?’ link.
- In the ‘Username’ box enter your NHS.net email address and then click on ‘ Send email ’.
- You then get the confirmation screen to confirm a password reset email has been sent. If you do not get an email, try again ensuring you have completed the details correctly. If you fail to receive a reset email, check a request form has been submitted by your Line Manager as you may not have an account setup yet.
- Once you have clicked on the reset link you will be presented a screen where you can create a new password. Important: The password must be a minimum of 14 characters (max 32) and have not been used before
- Click on [Change] - It may take a few seconds to accept the password and log you in. Please be patient and wait
- You will be then presented with a screen which asks you to update some details. IGNORE the password section as this is only used if you want to change your password at a later date.
Update Your Details
When you login for the first time you are presented with a screen to update your details. Once you have completed as many of your details as you can go to the bottom of the screen and click on [UPDATE].
Note! When adding to ‘Areas of knowledge’ please enter details in one or two words separated by a comma.
If you want to update these details later, you can access them through the menu options ‘Tools > Edit your details’.
You are now free to explore the Staff Zone. Any problems should be reported to the Webmaster. If content is incorrect, please contact the page/article Owner(s) and Editor(s). This can be viewed by clicking on the article number which will expand to reveal more details.
What if I don't get a reset password email
If you have not received a password reset email it is likely you do not have an account. Please check any [Junk] folders first!
If your email address has changed you must be request a new account by submitting a ticket through the Digital Services Self-Service Portal but this time using 'Staff Zone - Change Request - $FIRSTNAME $SURNAME' in the 'Summary' field.